Messaging Sending
Administrator can send message to the managing devices, selecting all devices or designated devices which administrator want to send message.
At resending message, administrator can select devices based on read status.
Create and send a new message
1. Go to CONTROL > Message and click Create button
https://gyazo.com/afe8438e924a5f428c2400ed50ddd9c5
2. Enter necessary information:
Subject:
Enter message subject. Maximum 40 characters
Body:
Enter message bofy. Maximum 4000 characters
Read Due Term:
Set Read Due Term from below options. Unread alarm will raised if all devices do not read message within this due term
Device(s):
Select device(s) from the list. Tick checkbox to send message to all devices.
3. Click Execute button.
Message List
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(1). Search message by Subject and Body partial matching
(2). Selectable item numbers per page … 20, 50 and 100 items.
(3). Create message, and Delete message buttons
(4). Move to other page if history has multiple pages
ID:
Message ID (numbered automatically)
Subject:
Message Subject
Body:
Message Body
No of Device(s):
No of Device(s) send message. Click number to see the list of devices.
Date Time:
Date time of sending message
Status:
Message status. This status will change when all device(s) retrieve/read status is changed.
Not Received
Received
Not Read
Read
Action Icons:
resend-button.icon Resend message
delete-button.icon Delete message
Resend Message
To send message again, click Resend icon resend-button.icon.
At resend message screen, previous subject and body are inserted. And administrator can select device(s) based on devices’ message retrieve/read status as below.
table:_
Not Specified (Default) Send message to all device(s)
Not Received Devices not received, including not refresh message list at the application
Not Read Devices not received or not read after received
Received Devices received the message (both read or not read)
Read Devices read the message
Delete Message
There are two methods to delete message.
To delete message from list screen, click Delete icon delete-button.icon at the right side of the list.
To delete multiple messages from list screen, tick items you want to delete, and then press Delete button.
Change Message read due term
Default message read due term is 3 days, and administrator can change this value
1. Go to SETTING > Unit Details, and click Edit Option
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2. At Option area, select read due term from pull down menu
3. Click Save to register information, or Cancel to cancel this registration.
Read message at the device (iOS)
1. Notification is displayed when device receives a message, and icon badge is displayed.
Tap notification or launch BizMessage app and go to Message.
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2. Tap the message subject you want to read
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3. Message body is displayed. If you want to delete this message, tap Trach icon
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4. Before deleting message, confirmation message is displayed. Tap Yes to delete message, tap Cancel to back to message body.
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Read message at the device (Android)
1. Notification is displayed when device receives a message.
Tap notification or launch MDM Agent app and go to Message.
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2. Tap the message subject you want to read
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3. Message body is displayed. If you want to delete this message, tap Trash icon
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4. Before deleting message, confirmation message is displayed. Tap Yes to delete message, tap Cancel to back to message body.
https://gyazo.com/e77ab2a58a3d40e0fb75f67aec687d79
? Messaging Sending